Some customers can know exactly what they want for their design - not only does that makes our job easier, but gives us a wonderful experience as we are able to see the excitement on the customer …

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Some of our insurance customers like to try to make the best of a bad situation. In this instance, Lisa didn't just want to replace her ring, but replace her stone with her perfect kind of diamon …

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P ieces that are handed down can hold great sentimental value to any person, and especially so when the piece becomes damaged. When Sonia came to chat to Jewellery Consultant Jeannette, she wan …

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To say this piece is delicate, intricate, complicated and beautiful is an understatement. To quote Hussam, our Sydney Showroom Manager: “In all my years in the jewellery industry, this piece is s …

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Picking the pieces of jewellery that define your look as you walk down the aisle can be excruciating.You want your photos and your memories to be perfect, because you know you’ll be pulling out t …

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A sentimental piece break once can be disheartening, but when Heather came to Phenix with her ring, this was the second time and was unfortunately damaged beyond repair. Not wanting to go t …

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